The privacy policy describes the rules for our processing of information about you, including personal data and cookies.
1. General information
This policy applies to the Website operating at the URL: mrgreengrass.co.uk
The Website operator and Personal Data Administrator is: Lawn Solutions sp. z o.o., Krakowska 95, 32-050 Skawina, Poland, Tax no. PL9442284855, KRS 0001063126
The Operator is the Administrator of your personal data in relation to data provided voluntarily on the Website.
The Website uses personal data for the following purposes:
Running a comment system
Conducting online chat conversations
Handling enquiries via the form
Preparation, packing, and dispatch of goods
Preparation, packing, and dispatch of goods
Presentation of offer or information
The Website performs functions of obtaining information about users and their behaviour in the following way:
Through data voluntarily entered into forms, which is then introduced into the Operator’s systems.
By saving cookie files (so-called “cookies”) on end devices.
2. Selected data protection methods used by the Operator
2. Selected data protection methods used by the Operator
Login and personal data entry points are protected in the transmission layer (SSL certificate). Thanks to this, personal data and login data entered on the site are encrypted on the user’s computer and can only be read on the target server.
User passwords are stored in hashed form. The hashing function works one-way – it is not possible to reverse its operation, which is currently the modern standard for storing user passwords.
In order to protect data, the Operator regularly performs security backups.
An essential element of data protection is the regular updating of all software used by the Operator to process personal data, which specifically means regular updates of programming components.
3. Hosting
The Website is hosted (technically maintained) on the operator’s server: cyberfolks.pl
Registration data of the hosting company: cyber_Folks S.A. with its registered office in Poznań, ul. Wierzbięcice 1B, 61-569 Poznań, entered into the register of entrepreneurs of the National Court Register by the District Court Poznań – Nowe Miasto i Wilda in Poznań, VIII Commercial Division of the National Court Register under KRS number 0000685595, REGON 367731587, NIP 7792467259, share capital of PLN 283,600.00 fully paid up.
At https://cyberfolks.pl you can learn more about hosting and check the hosting company’s privacy policy.
The hosting company:
uses data loss protection measures (e.g. disk arrays, regular backups),
applies measures to protect against data loss (e.g. disk arrays, regular security backups),
applies adequate measures to protect processing sites in the event of fire (e.g. special fire extinguishing systems),
applies physical protection measures for access to data processing sites (e.g. access control, monitoring),
applies measures to ensure appropriate environmental conditions for servers as elements of the data processing system (e.g. control of environmental conditions, specialised air conditioning systems),
implements organisational solutions to ensure the highest possible degree of protection and confidentiality (training, internal regulations, password policies, etc.),
has appointed a Data Protection Officer.
To ensure technical reliability, the hosting company maintains logs at the server level. The following may be recorded:
has appointed a Data Protection Officer.
time of arrival of the query,
response time,
client station name – identification carried out by the HTTPS protocol,
information about errors that occurred during the execution of the HTTPS transaction,
URL address of the page previously visited by the user (referrer link) – if the transition to the Website occurred via a link,
information about the user’s browser,
information about the IP address,
diagnostic information related to the process of self-ordering services through registrars on the site,
information related to the handling of e-mail addressed to the Operator and sent by the Operator.
4. Your rights and additional information on how data is used
In order to fulfil obligations resulting from personal data protection regulations and to ensure real data protection, the Operator has appointed a Data Protection Officer.
The Data Protection Officer is: Olaf Obruśnik, ul. Krakowska 95, 32-050 Skawina, electronic contact: office@mrgreengrass.co.uk
In some situations, the Administrator has the right to transfer your personal data to other recipients if it is necessary to perform the contract concluded with you or to fulfil obligations incumbent on the Administrator. This applies to such groups of recipients:
hosting company on an entrustment basis
couriers
postal operators
payment operators
comment system operators
online chat solution operators
authorised employees and associates who use the data to achieve the purpose of the website’s operation
companies providing marketing services to the Administrator
Your personal data is processed by the Administrator for no longer than is necessary to perform the activities related to them specified by separate regulations (e.g. on accounting). In relation to marketing data, the data will not be processed for longer than 3 years.
You have the right to request from the Administrator:
access to personal data concerning you,
their rectification,
deletion,
restriction of processing,
and data portability.
You have the right to object to the processing indicated in point 3.3 c) regarding the processing of personal data for the purpose of performing legitimate interests pursued by the Administrator, including profiling, whereby the right to object cannot be exercised if there are valid legitimate grounds for processing, overriding your interests, rights and freedoms, in particular the establishment, investigation or defence of claims.
A complaint against the Administrator’s actions may be lodged with the President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw.
Providing personal data is voluntary, but necessary to operate the Website.
Actions involving automated decision-making, including profiling, may be taken towards you for the purpose of providing services under the concluded contract and for the purpose of direct marketing by the Administrator.
Personal data is transferred to third countries within the meaning of personal data protection regulations. This means that we send them outside the European Union.
5. Information in forms
The Website collects information provided voluntarily by the user, including personal data, if provided.
The Website may save information about connection parameters (timestamp, IP address).
The Website, in some cases, may save information facilitating the linking of data in the form with the e-mail address of the user filling in the form. In such a case, the user’s e-mail address appears inside the URL of the page containing the form.
Data provided in the form are processed for the purpose resulting from the function of a specific form, e.g. to perform the process of handling a service request or commercial contact, registration of services, etc. Each time, the context and description of the form clearly informs what it is used for.
6. Administrator Logs
Information about user behaviour on the website may be subject to logging. This data is used for the purpose of administering the website.
7. Essential marketing techniques
The Operator uses statistical analysis of website traffic through Google Analytics (Google Inc. based in the USA). The Operator does not transfer personal data to the operator of this service, but only anonymised information. The service is based on the use of cookies on the user’s end device. Regarding information on user preferences collected by the Google advertising network, the user can view and edit information resulting from cookies using the tool: https://www.google.com/ads/preferences/
The Operator uses remarketing techniques, allowing for the matching of advertising messages to the user’s behaviour on the site, which may give the illusion that the user’s personal data is being used to track them, however, in practice, no personal data is transferred from the Operator to advertising operators. The technological condition for such activities is that cookie support is enabled.
The Operator uses the Facebook pixel. This technology means that the Facebook service (Facebook Inc. based in the USA) knows that a person registered there is using the Website. In this case, it is based on data for which it is the administrator; the Operator does not transfer any additional personal data to Facebook. The service is based on the use of cookies on the user’s end device.
The Operator uses a solution that examines user behaviour by creating heat maps and recording behaviour on the site. This information is anonymised before being sent to the service operator so that they do not know which natural person it concerns. In particular, entered passwords and other personal data are not subject to recording.
The Operator uses a solution that automates the operation of the Website in relation to users, e.g. being able to send an e-mail to a user after visiting a specific subpage, provided they have consented to receive commercial correspondence from the Operator.
8. Information about cookies
The Website uses cookies.
Cookies (so-called “cookies”) are IT data, in particular text files, which are stored on the Website User’s end device and are intended for using the Website’s pages. Cookies usually contain the name of the website they come from, the time they are stored on the end device, and a unique number.
The entity placing cookies on the Website User’s end device and obtaining access to them is the Website operator.
Cookies are used for the following purposes:
maintaining the Website user’s session (after logging in), thanks to which the user does not have to re-enter their login and password on every subpage of the Website;
achieving the purposes specified above in the “Essential marketing techniques” section;
Two basic types of cookies are used within the Website: “session” (session cookies) and “persistent” (persistent cookies). “Session” cookies are temporary files that are stored on the User’s end device until logging out, leaving the website, or turning off the software (web browser). “Persistent” cookies are stored on the User’s end device for the time specified in the cookie parameters or until they are deleted by the User.
Web browsing software (web browser) usually allows the storage of cookies on the User’s end device by default. Website Users can change the settings in this regard. The web browser allows for the deletion of cookies. It is also possible to automatically block cookies. Detailed information on this subject is contained in the help or documentation of the web browser.
Restrictions on the use of cookies may affect some functionalities available on the Website’s pages.
Cookies placed on the Website User’s end device may also be used by entities cooperating with the Website operator, in particular this applies to the companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).
9. Managing cookies – how to express and withdraw consent in practice?
If the user does not want to receive cookies, they can change their browser settings. We reserve that disabling the support for cookies necessary for authentication processes, security, and maintaining user preferences may make it difficult, and in extreme cases may make it impossible, to use the websites.
In order to manage cookie settings, select the web browser you use from the list below and follow the instructions:
